About Us

Daifuku BCS' home is in Auckland, New Zealand and we employ over 450 staff at group sites in New Zealand and across Australia along with operations in Malaysia and Mexico.

Values

Daifuku BCS' business philosophy is centred on people. Since its inception, the company has an absolute focus on delivering what people want and need and today we continue to work on the words of our founder:

"What makes a company successful is honesty and integrity, and the focus on doing things right. We consider our customers as part of our business, and we must serve their needs in the most professional and efficient way."

Our core business values are:

  • Outstanding service and value to the customer (internal & external) above all else

  • Respect & trust for each other

  • To look beyond the obvious - creativity, innovation & continuous improvement

  • Having fun

Mission

From our inception, Daifuku BCS has delivered innovative solutions using best technology, whilst focusing on achieving optimum customer satisfaction with both our service and the performance of our systems.

Our mission statement "To look beyond the obvious" reflects our objective to investigate all possible solutions for our customers projects, which in some cases can be as straightforward as using a more simplified approach.

The fact that we have never lost sight of these philosophies as our company has grown, we believe, is the key to our overall success.

Our Structure

Our expertise lies in delivering end to end solutions consisting of logistics hardware, automation controls and elegant software products that have made Daifuku BCS supplier of choice to airports, airlines, freight and industrial customers around the world. Our business breaks into three business units being Airport Technologies, Operations and Maintenance and our newest business unit Services and Solutions (SaS).

Airport Technologies

Airport Technologies are the baggage handling systems (BHS) specialists within Daifuku BCS. Airport Technologies specialise in the development, design, manufacture, installation and servicing of a broad range of innovative, state of the art baggage handling systems and components suitable for small regional ports right through to large International Airports handling 20-30million passengers per year. Daifuku BCS are world leaders in Hold Bag Screening (HBS) security systems and integration as well as developers of our revolutionary 3D Virtual Airport simulation and emulation software package that is used for the development and testing of client BHS systems.

Logistics Solutions

Logistics Solutions specialise in the development, design, manufacture, installation and servicing of a broad range of innovative, state of the art material handling systems suitable for small and large automated sortation solutions as well as automated storage and picking technologies for small and large distribution and manufacturing hubs.

Operations & Maintenance

This business  follows close on the heels of  our sales team to provide  professional operational and maintenance support for the installed systems for airports and  logistics clients based on a 'whole of life'  ROI methodology. We  recognise that the purchase, installation and commissioning of any baggage handling or freight system only represents the initial investment and that ultimate cost of ownership and return on investment for our clients is driven by expert and proactive Operations and Maintenance (O&M) of the system.

Solutions and Services

SaS was formed in 2010 and is a key part of our strategy to focus on delivering value based end to end solutions for clients. All SaS projects undertaken are characterised by the leveraging and application of the companies IP and specialist domain knowledge from within any business unit to deliver value added end to end solutions for clients in the Airports, Airlines and Industrial sectors. These solutions are often characterised by a 'partnering approach'  and has seen BCS link with world class companies such as Air New Zealand, ARINC and SITA the world's largest communications and IT company for airlines and airports to deliver innovation based solutions.

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