Daifuku BCS' home is in Auckland, New Zealand and we
employ over 450 staff at group sites in New Zealand and
across Australia along with operations in Malaysia and Mexico.
Daifuku BCS' business philosophy is
centred on people. Since its inception, the company has an absolute
focus on delivering what people want and need and today we continue
to work on the words of our founder:
"What makes a company successful is
honesty and integrity, and the focus on doing things right. We
consider our customers as part of our business, and we must serve
their needs in the most professional and efficient way."
Our core business values are:
Outstanding service and value to the customer (internal &
external) above all else
Respect & trust for each other
To look beyond the obvious - creativity, innovation &
From our inception, Daifuku BCS has
delivered innovative solutions using best technology, whilst
focusing on achieving optimum customer satisfaction with both our
service and the performance of our systems.
Our mission statement "To look
beyond the obvious" reflects our objective to investigate all
possible solutions for our customers projects, which in some cases
can be as straightforward as using a more simplified approach.
The fact that we have never lost
sight of these philosophies as our company has grown, we believe,
is the key to our overall success.
Our expertise lies in
delivering end to end solutions consisting of logistics hardware,
automation controls and elegant software products that have made
Daifuku BCS supplier of choice to airports, airlines, freight
and industrial customers around the world. Our business breaks into
three business units being Airport Technologies, Operations and
Maintenance and our newest business unit Services and
Airport Technologies are the
baggage handling systems (BHS) specialists within Daifuku BCS.
Airport Technologies specialise in the development, design,
manufacture, installation and servicing of a broad range of
innovative, state of the art baggage handling systems and
components suitable for small regional ports right through to large
International Airports handling 20-30million passengers per year.
Daifuku BCS are world leaders in Hold Bag Screening (HBS) security
systems and integration as well as developers of our revolutionary
3D Virtual Airport simulation and emulation software package that
is used for the development and testing of client BHS systems.
This business follows close
on the heels of our sales team to provide professional
operational and maintenance support for the installed systems for
airports and logistics clients based on a 'whole of
life' ROI methodology. We recognise that the purchase,
installation and commissioning of any baggage handling or freight
system only represents the initial investment and that
ultimate cost of ownership and return on investment for our clients
is driven by expert and proactive Operations and Maintenance
(O&M) of the system.
SaS was formed in 2010 and is
a key part of our strategy to focus on delivering value based end
to end solutions for clients. All SaS projects undertaken are
characterised by the leveraging and application of the companies IP
and specialist domain knowledge from within any business unit to
deliver value added end to end solutions for clients in the
Airports, Airlines and Industrial sectors. These solutions are
often characterised by a 'partnering approach' and has seen
BCS link with world class companies such as Air New Zealand, ARINC
and SITA the world's largest communications and IT company for
airlines and airports to deliver innovation based solutions.